Thank you for buying something through 10X! These Paid Services Terms apply to anything bought or sold using 10X’s supported purchase flows and supplement our Terms of Service. You may also be asked to agree to separate terms before accessing paid products or services. If you are under 18 (or the legal age of majority in your place of residence), you need your parent’s or guardian’s permission to make purchases through 10X.

Use of paid services: We use third-party payment processors to transmit payments to us. By providing a payment method to us, you agree that (i) you are authorized to use the payment method you provide; (ii) you will in fact pay for the paid service by the date on which payment is due; (iii) the payment information you provide is true and accurate; (iv) we may retain the payment information and method that you and the issuer of your payment method or the applicable payment network submit to us; and (v) we are authorized to charge you for the paid service using the payment method you present. This includes any obligation you may have to pay any taxes applicable to the service you are buying. You also agree that we have permission to retain and/or share with financial institutions and our payment processors (including any institutions or processors we retain in the future) information regarding your purchase and your submitted payment information in order to process your purchase and to use the contact information (such as an email address or phone number) submitted by you to provide you with notices and disclosures relating to renewals, recurring charges, and changes affecting your purchase.

Payment methods*.* 10X accepts certain payment methods. These may vary by country or paid service and may change from time to time. You can update your payment methods in the “Billing” section of the Settings page in your 10X account. Please note that 10X is not responsible for any fees or charges applied by your financial institution or payment method issuer related to our processing of your payment. In some cases, we may allow you to pay against an invoice. Invoices will be sent to the email address associated with your account, and we will invoice you no more than forty-five (45) days after the purchase of the relevant service. All amounts invoiced are due and payable within thirty (30) days from the date of the invoice, unless otherwise specified on the invoice itself. All amounts are payable in United States dollars unless otherwise specified.

Virtual goods. You may be able to purchase virtual goods from 10X through our services. If you do so, you’ll have a limited, personal, non-transferable and non-sublicensable license to use your purchased virtual goods solely within our services and solely in conjunction with the 10X account through which you purchased them. Your license to use virtual goods cannot be sold, traded, transferred, exchanged, or used outside of your 10X account. You do not own, or have any other right, title, or other proprietary interest in these virtual goods, regardless of any consideration offered or paid in exchange. In fact, the license to those virtual goods is really a software license to access and use the software that enables your access to the virtual goods. Virtual goods are not property and have no cash value. We reserve the right to control, regulate, change or remove any virtual goods, or terminate provision of virtual goods at any time, in our sole discretion, without any liability to you. The license you receive to use virtual goods terminates when your 10X account is deleted or terminated and may be terminated, in 10X’s sole discretion, if you violate the 10X Terms of Service or any other applicable policy. Additionally, if your account is suspended, your access to virtual goods may be suspended or terminated. We will not compensate you for this loss or make any refund to you, and we have no liability to you or to any third party associated with the loss of such virtual goods.

Subscriptions. We may allow you to purchase subscriptions to premium features and content. These subscriptions may be sold by 10X or others (see the section on “Stuff sold by others” below for more). Subscriptions purchased through 10X and associated subscription fees are available on the “Subscriptions” section of the Settings page in your 10X account. You will find details about the subscriptions you’ve purchased from 10X, the applicable subscription fee, and the next payment due date there as well.

• Billing. We’ll automatically bill you starting on the date you first purchase your subscription (or whenever your payment method is successfully charged), and on each periodic renewal date (monthly, annually, or other renewal period) until cancellation (see “Cancellation” below for more information on how to cancel a subscription). By initiating your first subscription fee payment, you authorize us to charge your payment method for recurring subscription fees on an ongoing basis. For annual subscriptions, we’ll send you a reminder of the then-current subscription fee at least 30 days, and at most 60 days, in advance of your automatic renewal, or as otherwise required by applicable law. Some states and countries have mandatory laws regarding your cancellation rights, and this paragraph does not override those laws. UNLESS YOU NOTIFY US OF YOUR DESIRE TO CANCEL YOUR SUBSCRIPTION (IN ACCORDANCE WITH THE “CANCELLATION” SECTION BELOW), YOU UNDERSTAND THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD FOR THE AMOUNT OF YOUR SUBSCRIPTION FEE AND ANY APPLICABLE TAXES ON EACH PERIODIC RENEWAL DATE.
• Price changes. We may, from time to time, change the price for subscriptions, but we’ll give you advance notice of such changes and their effective date either via our services or to the contact information associated with your 10X account (or both). Subject to applicable law, you accept the new price by continuing to use or otherwise receive the benefits of the subscription service after the price change effective date. You may also reject the price change by canceling your subscription.
• Cancellation. You may cancel your subscriptions at any time by opening the “Subscriptions” tab of your Account Settings page. Following cancellation, you’ll continue to have access to premium features through the end of the current subscription period. We may cancel any subscription you have purchased if you fail to pay the applicable subscription fees and any applicable taxes in full and in a timely manner according to these Terms. If your payment is not successful (for example, if your payment method expired or has insufficient funds), we may attempt to re-run your payment method. We will also try to provide you notice of the failed payment and the opportunity to make a valid, on time payment to us, but we are not obligated to do so. In the event you fail to pay us, your subscription may be canceled or suspended. We may, in our sole discretion, choose not to cancel a subscription immediately for non-payment, in which case you will continue to be responsible for the fees due for the duration of the applicable subscription. In addition, if you fail to pay for a subscription, we may suspend your rights to use that premium service or we may change the type of privileges you have to a non-paid version of the service. Your subscription may also be terminated, in 10X’s sole discretion, if you violate the 10X Terms of Service or other published policies. If your 10X account is terminated, your subscription will be automatically canceled.
• Experimental features. We may, from time to time, test experimental features to help us improve 10X. When we do this, we’ll label these features as beta features or similarly indicate that they are experimental features that may be subject to change or removal. You should not rely on these experimental features when deciding to purchase a premium subscription from 10X, as we may modify or remove them at our discretion.
• We may decide to stop offering subscriptions at any time, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement; if so, we’ll cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the remaining unused term of the subscription.

Stuff sold by others. We may allow you to purchase subscriptions or other things offered by other sellers on 10X. Depending on the offering you are purchasing, you may transact directly with the seller via an accepted payment method, or with 10X in its capacity as payment collection agent for the purpose of accepting payments from you on behalf of the seller. In all cases, these sellers are responsible for describing and providing these offerings, not 10X. We do not control the quality of these offerings, and we cannot guarantee the identity of the people providing them or the validity of any claims they make. If you identify subscriptions or other offerings on our services that violate our policies, please report them to us.

Promotions. We may occasionally offer promotions on paid services. The specific terms of each promotion will be stated at the time the promotion is offered. If you receive a discount, use a coupon code, or subscribe during a free trial or other promotion, your subscription will automatically renew for the full price of the subscription at the end of the promotional period. You must cancel the subscription prior to the end of the promotional period in order to avoid incurring further charges. After renewal, you may cancel your subscription at any time as described in the “Cancellation” section above.

Taxes and fees. You’re responsible for all applicable taxes, data plans, internet fees, and other fees associated with your use of the services, and we’ll charge tax as required by applicable law.

Changes to services. We may change our paid services, or any part of those services, if such changes are necessary, minor in nature, or required for legal or regulatory reasons without notice to you. Necessary changes may include changes required to ensure the ongoing operation of our paid services, to prevent fraud or abuse, or to enhance existing features or to add additional features to the paid services, or to maintain the security of the services. If we make changes that will have a material negative impact on your use of the paid services or will remove existing paid features (except as described in Experimental Features above), we will provide you with reasonable advance notice.

Sales are final. Once you purchase Paid Services through our platform, you gain immediate access to and use of them. Therefore, all purchases are final, non-refundable, and non-returnable to the fullest extent permitted by law. We are not obligated to provide refunds or credits for partially used billing periods.