If you believe someone is infringing your intellectual property rights, let us know via the procedure below. We’ll process and investigate your notice in compliance with the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws. You can email our Copyright Agent at [email protected] (subject line “DMCA Takedown Request”) or send us a letter at 10X, Attention: DMCA Takedown Request, 3824 Cedar Springs Rd #801-4658, Dallas, TX 75219. Your notice must include:

• A description of the work you think has been infringed;
• A description of where the material you think is infringing is located on our services (detailed enough so that we can find it, including identifiers like message links or other IDs);
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law, and that the information in your notice is accurate;
• A statement, made under penalty of perjury, that you are the copyright or intellectual property owner, or authorized to act on the copyright or intellectual property owner’s behalf;
• Your name and contact information so you can be reached including mailing address, telephone number, and/or email address;Your physical or electronic signature.

There are legal and financial consequences for fraudulent or bad faith submissions. Please confirm that you are the rights holder, or have the authority to act on the rights holder’s behalf, and that you understand the repercussions of submitting a false claim.

Counter-notices. If you believe that your removed or disabled content did not infringe any intellectual property rights, you may send our Copyright Agent a counter-notice with the following information:

• Identification of the content that’s been removed or disabled and the content’s location before it was removed or disabled;
• A statement that you have a good faith belief that the content was removed or disabled as a result of a mistake or a misidentification of the content;
• Your name and contact information so you can be reached including mailing address, telephone number, and/or email address;
• A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, to the Northern District of California, and that you will accept service of process from the person who notified 10X of the alleged infringement;
• Your physical or electronic signature.

Complaint resolution. If our Copyright Agent receives a valid counter-notice to a complaint, we’ll forward it to the complaining party. If there’s still a dispute, it’s up to the parties to then resolve the issue in court. Unless the copyright owner notifies us that they have filed an action seeking a court order against the content provider, member, or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion.

Infringement consequences. We may delete or disable content alleged to be infringing. It’s our policy to terminate account holders who we determine to be repeat copyright infringers.